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The 10 Laws of Trust: Building the Bonds That Make a Business Great
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Trust is the glue that holds an organization together. It turns secrecy into transparency, micromanagement into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled.
In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: trust cuts the time spent second-guessing and lawyering."
In clear, engaging prose, highlighted by compelling examples, Peterson details how to establish and maintain a culture of trust. Steps include:
With this book, you'll be able to plant the seeds of trust - and reap the rewards of reputation, profits, and success.
Product details
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Audible Audiobook
Listening Length: 2 hours and 54 minutes
Program Type: Audiobook
Version: Unabridged
Publisher: Brilliance Audio
Audible.com Release Date: May 18, 2016
Whispersync for Voice: Ready
Language: English, English
ASIN: B01E0JCL7Q
Amazon Best Sellers Rank:
This is a very special volume. If you have been reading lately about notions of "psychological safety" at leading businesses like Google, then 10 Laws of Trust is what you need to enact these ideas in your own life and for your own enterprise. This book distills a lifetime of management and family experience into practicable wisdom about what it takes to create a high-performance organization that runs on passion rather than fear.It's also something of a shortcut to getting something that I missed out on––taking Joel's class at the Stanford Graduate School of Business.Early in the book (pg. 14), Joel presents a chart showing levels of trust in various types of organizations. A family runs on love; a prison runs on fear. Where between these posts, he asks impliedly, does your business fall?This book has a tendency to ask the kinds of penetrating questions that cause the reader to honestly reconcile himself with his situation. It then provides many examples of actionable advice that can help us grapple toward a higher place, both for ourselves and those who work with and for us.I can't think of anything more indispensable in the much-ballyhooed Millennial age than The 10 Laws of Trust.
Trust is central to every high-value, sustainable relationship. Joel's book gets at the heart of how to cultivate, build and maintain high-trust relationships. Every chapter reinforces the key steps we all need to take to experience and develop trust. As Joel states in the Introduction, "I'm naturally inclined to trust other people: I expect others to be trustworthy, and I'm predisposed to trust that people will do what they say they'll do... I've accomplished much more by trusting others than I'd ever have achieved through wariness." To me, this is the test: Are you willing to take the risk to trust others to achieve more? Joel teaches us and challenges us to extend trust and achieve more.
Enjoyed the practicality of Peterson's suggestions for a time when integrity is lacking, generally.
Prety good book about Trust. A little "light" at times , but overall, gives you some good ideas about how to build and nurture trust
as described
Good reading.
Very good! I loved this book!
Very informative and useful
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